Maintenance and Repair
Top Cat provides a complete computer maintenance and repair service both at our workshop and on-site at your home or business. Whether your machine is getting a bit old and slow, or maybe you suspect a computer virus, we can get you back up and running again in no time. Even just a simple computer cleanup can help your system to run faster and more efficiently, giving you more time and energy to focus on your work or recreation!
WE OFFER SAME DAY ASSESSMENT WHERE POSSIBLE
After hours on-site service
Top Cat can come to you with weekday, evening and weekend scheduled service times available by appointment. We’re on call seven days a week and we have Eftpos available if required. With no call out fee and friendly service included as standard, we’ll have you back up and running with no stress or hassle. Simply enquire via our contact page or give us a call to arrange an on-site service appointment.
Virus and Spyware Removal
Viruses and spyware are malicious and often cause your whole system to run slowly or act in unusual ways. Viruses and spyware are often very difficult to detect and even more difficult to remove completely. This is where we come in. Top Cat is continually keeping up-to-date with new threats and viruses, and we’re experts at removing malicious files and getting your system back to normal. Whether you suspect that your system is infected, or even if you’d like a checkup performed, we can make sure your computer is virus-free, and if not get it running clean again in no time at all.
Over time your system gets clogged with files and downloads, your hard drive get fragmented after writing and deleting files over and over again. All of this will eventually lead to your system getting slower and slower to use. The solution is easy: Top Cat can perform a routine system cleanup which will clean out the rubbish, reorganise your files so the hard drive can work faster, and you’ll soon get your machine working quickly and efficiently, just like when you first bought it!
The Internet has changed the way people interact and do business with each other, and it’s also changed the way we manage our computers and networks. Top Cat remote support services allow us to remotely log in and make necessary software or firmware updates, changes to configurations or settings, and anything else that you might need a hand with. The advantage of remote support is minimal interruption to you and your family or business, and when available remote support can be conducted in realtime. In business applications it is also possible for the whole network to be administrated and maintained remotely, providing no or minimum disruption to workers and productivity.
Desktop and Notebook Computer Repairs
Sometimes things go wrong. Luckily Top Cat is here to help. We can diagnose and either repair or replace faulty components in desktops, notebooks and netbook computers. We have a vast range of available spare parts, and we can also recommend an upgrade to a part if it requires replacement—such as a larger capacity hard drive or faster video card. That way not only is your machine working again, but it’s actually been improved to work better!
Internet and Email Issues
We provide services to resolve issues with Internet connections and problems you might be experiencing with your email. Your Internet may be unreliable due to faulty hardware or incorrect modem settings … any which case Top Cat can diagnose of correct any faults to ensure you get the fastest possible speed and reliability. Email setup can be tricky sometimes, and often the host or provider of your email is actually the problem. We can track the source of your issues and help you to fix your email settings or even migrate your emails across to a new host to help you have trouble-free emailing.
Complete PC Troubleshooting
Maybe you’ve got no idea what’s wrong with your computer … or maybe everything is going wrong with your computer. Don’t fret, Top Cat provides a complete PC troubleshooting service to get rid of any niggles or gremlins that might be lurking inside your computer. From detecting faulty hardware to performing full clean installs of operating systems, we’ll get you back on track and enjoying your computer again.